Orders  will ship within 2-3 business days.
Goods ship from California.

We accept  Shopify Pay, PayPal, Diners Club, Visa,
Mastercard, and American Express all major credit cards.

To check the status of an existing order, log into your
account by finding the 'Log In' link at the bottom of our website. Once logged
in, you'll be directed to your order history page where all of your past and
current orders will be visible. Click on the order number for more information
on its current status. If the order has been assigned a tracking number, that
will also be included on this page.

If
you're tracking number has been pending or in pre-shipment phase for 2 business
days, please contact us directly with your order number in the subject line
to info@o-lyfe.com for further support.

When a order is placed we have a small time
frame to change the shipping address on the order usually less than 1 hour.
Please email info@o-lyfe.com and
we will do our best to assist you. 

If your order has not yet shipped, and you would like to
cancel your order, please send an email to info@o-lyfe.com with
the word "cancel" as well as your order number in the subject line.
We will respond to cancellation requests during the business hours of M-F. We
are not able to cancel or change any part of an order once it has shipped from
our warehouse.

Please double check all information before confirming
your order. Once an order is placed, there is no guarantee that we will be
able to cancel or edit the order information, even if the status still states
"Unfulfilled" or "Pending Fulfillment".

*Please refer to our Return Policy for information on how
to process a return or email info@o-lyfe.com for
help.

We stand behind our products if you're not 100%
satisfied with your order, we will be happy to offer you an exchange or a full
refund of your purchase price, provided that returned items are in their
original condition. We provide a credit for shipping charges only for orders
that shipped incorrectly or were damaged during delivery. Shipping costs for
all other returns are not refundable. 

To return an item, please email to info@o-lyfe.com (within
7 days of your purchase) you will be provided with all the necessary
information for your return. 

O-LYFE products are backed by a 1 year warranty
policy. This warranty covers any O-LYFE product that breaks or does not
function as described due to manufacturer defect. These products will be
replaced or repaired by O-LYFE at no charge.  

Damages
to O-LYFE products that might have resulted from normal wear and tear, removal
or misuse or abuse, or modification are not covered under O-LYFE's
warranty.  O-LYFE will not be liable for any damages that may result from
the use of any O-LYFE product. The warranty does not cover the repair or
replacement of property such as the devices and/or other personal property.

Products that were not purchased from an authorized
O-LYFE reseller are not covered under the warranty.

If your
O-LYFE product is defective and a valid warranty claim has been submitted, we
will repair or replace it for you. In some cases, you may be required to return
the defective product for inspection and to confirm whether the warranty is
valid . We cannot guarantee that the exact style, color, or product for the
claim will be in stock at the time that your warranty claim is processed but we
wouldn't want you to be left empty-handed! In this case, we will offer a
different color of the same product which is available at the time for
you.  Please contact us at info@o-lyfe.com to
submit a claim.

Proof of purchase and either a picture or video of the
product defect are required to submit a valid warranty claim. All warranty
claims for items that were not purchased directly from www.O-LYFE.com must
include proof of purchase from authorized dealer. Any item purchased from an
un-authorized reseller will not be valid for returns or warranty claims.